Local care home recognised nationally for quality and family support
Newton House Care Home, on North Greenlaw Way in Newton Mearns, has been named among the Top 100 care homes in the UK at this year’s Lottie Awards after being assessed alongside more than 14,000 other residential care settings.
The accolade reflects a combined assessment of regulator ratings, the quality of facilities, on-site activities and independent online reviews — benchmarks the awards’ organisers use to identify homes that stand out for the standard of care and support they provide to residents and families.
"It means the world to all of us here at Newton House to be recognised as one of the UK’s top 100 homes," said Lara Masucci, the home's manager. "Our vision is simple – to provide excellent care to the residents in a place that truly feels like home."
Recognition for enquiry handling and family support
In addition to its Top 100 placing, Newton House was also listed in the Top 10 for Best for Enquiry Handling — an area the judges highlight as vital because it shapes the experience of relatives and carers when they first approach services. The home’s manager said the award will act as a morale boost for staff and provide momentum for the summer months.
Will Donnelly, co-founder and chief executive of Lottie, said the awards are intended to spotlight the "incredible dedication of care professionals who make a real difference in people's lives every day" and noted the difficulty of being recognised from a field of over 14,000 homes nationwide.
What the award means locally
For families in Renfrewshire, the recognition provides an independent signal of quality at a time when choices about long-term care continue to be complex and emotionally charged. Good enquiry handling can reduce stress for relatives, speed up placement decisions and ensure better matching between a person's needs and a home's offer.
- Home: Newton House Care Home, North Greenlaw Way, Newton Mearns
- Award: Lottie Awards Top 100 (national)
- Special recognition: Top 10 for Best for Enquiry Handling
| Criteria highlighted by awards | Examples |
|---|---|
| Regulatory ratings | Inspector judgements and compliance |
| Facilities & activities | On-site amenities and planned engagement for residents |
| Family experience | Enquiry handling and online reviews |
Local councils and health partners monitor the performance of care providers and support families in locating appropriate placements. While this award is independent of statutory inspections, it complements existing sources of information used by relatives when considering care options.
For Newton House staff, the Lottie recognition is both a public endorsement and an internal uplift; for families it is an additional data point when comparing local care choices. The award serves as a reminder that, beyond compliance reports, elements such as the warmth of a welcome and the quality of communications can have a measurable impact on the experience of those seeking care in Renfrewshire.
Further details about the Lottie Awards and the full list of Top 100 homes are available through the organisers' publications.
