Telford & Wrekin Council has welcomed the Government’s announcement of a national cap of £2 on single bus fares from January 2027, highlighting that the Borough has already operated similar pricing for some time. The authority says its partnership with local operators has kept adult fares at £2 and children’s fares at £1 since late 2024.
Local measures and uptake
Council-backed routes branded as Travel Telford have recorded substantial use since their introduction. Officials report more than one million passenger journeys across the supported network, a figure the council presents as evidence that lower fares encourage public transport use and help households with day-to-day costs.
- More than 1,000,000 journeys recorded on Travel Telford routes
- Adult single fare: £2 (since late 2024)
- Child single fare: £1 (since late 2024)
- National cap comes into effect: January 2027
Beyond fares: services and accessibility
The council has also expanded flexible transport options, including a Bus on Demand service aimed at areas with limited conventional routes. Improvements to infrastructure have been made, such as installing new and upgraded bus shelters and introducing journey-planning technology — including integration with the Citymapper app — intended to make services more accessible and user-friendly.
"We're really pleased to see the Government follow the lead that Telford & Wrekin Council set back in late 2024, when we made the decision to hold single bus fares at £2 for adults and £1 for children across our network," Councillor Ollie Vickers, Cabinet Member for Jobs, Transport & Digital Connectivity, said.
The council frames these changes as part of its wider Telford Works with You campaign, which packages transport measures alongside other cost-of-living support for residents, helping people access employment, education and services.
Practical information for passengers
Passengers in the borough are already able to:
- Use Travel Telford routes at the borough’s capped fares
- Access some services via the Bus on Demand scheme in less-served neighbourhoods
- Plan journeys using newly integrated digital tools, including Citymapper
| Item | Detail |
|---|---|
| Adult single fare (local) | £2 |
| Child single fare (local) | £1 |
| National fare cap effective | January 2027 |
| Recorded journeys on supported network | More than 1,000,000 |
For many people across Telford and Wrekin, modest fare levels can make a tangible difference when travelling to work, school, appointments or for social reasons. The council has thanked its bus partners for co-operating on fares and service improvements, underlining that sustained partnership working has been central to keeping costs down.
Further details about routes, timetables and the Bus on Demand service are available from the council and local operators. Residents seeking assistance with travel or other elements of the council’s cost-of-living support can access information through the Telford & Wrekin website and local advice services.
