Local housing association praised for workplace wellbeing
United Welsh, the housing association headquartered in Caerphilly, has been awarded a Silver Investors in People accreditation in recognition of its work to support employees’ health and wellbeing. The status follows an assessment of workplace culture, management practices and staff support and will remain in place for three years.
Industry assessors consider Silver a notable achievement: fewer than one in five organisations secure this level at their first assessment, according to material released by the association. The award signals that the organisation has an established and understood wellbeing strategy that staff view positively.
Staff engagement and assessor findings
Participation in the assessment was high: almost two-thirds of United Welsh employees took part in a wellbeing survey. Of those who responded, a substantial majority reported confidence in the employer’s commitment to staff welfare.
| Metric | Result |
|---|---|
| Staff who took part in wellbeing survey | 65% |
| Respondents agreeing employer supports wellbeing | 89% |
| Accreditation duration | 3 years |
Assessors noted that staff generally regarded United Welsh as a safe and supportive workplace. They highlighted the importance of frontline management in recognising and responding to employees’ wellbeing needs and commended the work of the organisation’s designated Wellbeing Lead and the network of Wellbeing Champions.
What the organisation says
“We’re incredibly proud to have achieved the Investors in People Silver accreditation. It recognises the hard work across the organisation to set up a framework and strategy supporting people’s wellbeing at United Welsh, which we will continue to take forward. This would not have been possible without the dedication and commitment of staff across the organisation in creating a supportive environment for wellbeing.”
The quote above was provided by Samantha Daniel, Executive Director of People and Resources at United Welsh. The Investors in People assessment examines the ways employers support staff, the activities provided to promote workplace wellbeing and the help available to employees who need it.
Local impact and next steps
For Caerphilly, the accreditation is significant because United Welsh is a visible local employer and service provider. Improved staff wellbeing can influence service delivery for tenants and strengthen organisational resilience. The Silver status commits the association to maintain recognised standards for the next three years and suggests continued focus on wellbeing initiatives and line manager training.
- Accreditation duration: 3 years
- Survey participation: 65% of staff
- Staff agreement on commitment to wellbeing: 89%
United Welsh will now continue implementing and refining its wellbeing framework while internal champions and managers sustain support for employees. Any future reassessment would determine whether the organisation can progress to higher recognition in subsequent audits.
