An easyJet service from Manchester to Copenhagen was forced to divert to Newcastle Airport on the evening of July 28 after the crew declared an emergency shortly after departure.
What happened
Flight EZY2237 left Manchester at 7.46pm, almost an hour later than timetabled. The aircraft was scheduled to arrive in Copenhagen at 9.45pm, but instead touched down at Newcastle Airport where it landed without further incident.
After the unscheduled stop the service departed Newcastle at 10.13pm and reached Copenhagen at 12.30am, arriving around three hours later than planned.
Airline statement and cause
easyJet told passengers the diversion was linked to a welfare matter affecting a passenger. In a message to those on board the airline said the diversion was regrettable and outside its control:
“We’re very sorry that your flight has now been diverted. This is due to a passenger welfare issue. The disruption to your flight is outside of our control and is considered to be an extraordinary circumstance.”
Local impact and practical information
The flight’s unscheduled arrival briefly increased activity at Newcastle Airport late on Tuesday, though there are no reports of injuries or further complications. Passengers on the service were able to continue to Copenhagen the same night.
- Flight number: EZY2237
- Operator: easyJet UK
- Original departure: Manchester Airport, 7.46pm (July 28)
- Newcastle arrival: time recorded before 10.13pm
- Final arrival in Copenhagen: 12.30am (July 29)
Timeline
| Event | Time (BST) |
|---|---|
| Departure from Manchester | 7.46pm (July 28) |
| Unscheduled landing at Newcastle | Before 10.13pm |
| Departure from Newcastle | 10.13pm |
| Arrival in Copenhagen | 12.30am (July 29) |
Newcastle Airport has not released a separate statement beyond reporting the safe landing. The flight operator described the circumstances as an "extraordinary circumstance", a term that can influence passenger entitlement to compensation under some regulations when disruption is unavoidable.
Passengers affected by the diversion who require further assistance should contact easyJet customer services or check the airline’s updates for details on compensation and support options.
This office will monitor for any further information from the airport or easyJet and will update if additional details about the cause of the welfare issue or its handling become available.
— Noah Moore, Newcastle upon Tyne Correspondent
