Solihull Moors will stop accepting cash payments across Damson Park from the club’s first National League home game of the 2026/27 season, the club has confirmed. The change will begin on Saturday 15 August, when the Moors entertain Boston United.
Club cites security and efficiency as reasons for switch
The club said the decision followed a review of matchday operations and builds on a trial of cashless payments in the Jerroms Suite last season. The new policy will apply to all food and drink kiosks, bars, the club shop, ticketing and matchday parking, meaning supporters will need electronic payment methods for purchases inside the ground.
“The decision has been taken following a review of the Club’s matchday operations and will help improve security while supporting a more efficient payment process throughout Damson Park.”
The club confirmed supporters can still buy tickets in advance online, and that card payments will be accepted on the day. Accepted methods will include contactless, Chip and PIN, Apple Pay and Google Pay. Notably, American Express (Amex) will not be accepted.
Supporters divided over accessibility and reliability
Reaction among fans has been mixed. Some supporters welcomed the modernisation and the potential for shorter queues at kiosks and bars. Others raised concerns about older supporters, children who receive cash from parents, and what happens if payment systems fail on matchday.
- Change effective: first home match, 15 August 2026
- Applies to: food and beverage outlets, bars, club shop, tickets, parking
- Accepted payments: contactless, Chip and PIN, Apple Pay, Google Pay
- Not accepted: American Express
On the club’s social media pages some fans suggested the fundamental issue was staffing rather than payment method — saying additional servers would reduce queue times — while others warned they might not attend if cash were no longer an option.
Practical information for supporters
Supporters who rely on cash should consider the following options ahead of the 15 August change:
- Purchase tickets in advance online to avoid on-the-day payments.
- Bring a debit or credit card that supports contactless or Chip and PIN.
- Set up Apple Pay or Google Pay on a smartphone or wearable device.
- If supporters depend on American Express, make alternative arrangements as Amex will not be taken.
The move forms part of the club’s stated efforts to modernise stadium operations. For older supporters or those with limited access to cashless technology, the change raises questions about inclusion. Local transport and support organisations may need to consider how best to help vulnerable residents attend matches if they do not hold cards or smartphones.
| Area | Payment status from 15 August |
|---|---|
| Food & beverage kiosks | Cash not accepted |
| Bars | Cash not accepted |
| Club shop | Cash not accepted |
| Match tickets | Online or card on the day |
| Parking | Cash not accepted |
As clubs across the country consider similar moves, the balance between operational efficiency and supporter accessibility remains a live issue. Solihull Moors have given advance notice of the change, but whether the policy will be accompanied by additional support for those who cannot readily use cashless payments is not yet clear.
Local organisations that represent older residents and those on low incomes may wish to liaise with the club to ensure supporters are not inadvertently excluded when the season begins.
