Stockport Homes Group has secured Gold reaccreditation from the Domestic Abuse Housing Alliance (DAHA), following a full reassessment of its approach to supporting people affected by domestic abuse.
What the accreditation covers
The reassessment examined a range of service areas, including staff development, safety-led case management and survivor‑led support, as well as the organisation’s response to perpetrators and its commitment to intersectional and anti‑racist practice. The DAHA panel awarded Gold unanimously, a mark of external confidence in the housing group's ongoing work.
“Achieving the Domestic Abuse Housing Alliance Gold reaccreditation is a fantastic recognition of the commitment our colleagues show every day to supporting customers affected by domestic abuse,” said Anne‑Marie Heil, Director of Customer Services at Stockport Homes Group.
Practical implications for residents
For residents of the borough, the accreditation is a reassurance that Stockport Homes Group is maintaining high standards in how it identifies, supports and safeguards people experiencing domestic abuse. The reassessment highlighted the importance of partnership working and effective communication in delivering support, confirming that the housing provider continues to work closely with local partners to create safer communities.
- Survivor-led services: Support and case work designed around the needs of those affected.
- Staff development: Training and development for staff to handle domestic abuse cases appropriately.
- Partnership working: Coordination with local agencies to improve safety and access to services.
Assessment at a glance
| Area assessed | Focus |
|---|---|
| Staff development | Training and workforce capability |
| Safety-led case management | Risk assessment and case handling |
| Survivor-led support | Services centred on survivors' needs |
| Responses to perpetrators | Approach to managing and reducing harm |
| Intersectional & anti-racist practices | Fairness and inclusion in service delivery |
The reaccreditation reflects Stockport Homes Group’s continued dedication to providing safe, compassionate and effective support for customers. While the DAHA award is an external validation, the work it recognises is practical and ongoing: day‑to‑day case management, training for staff, and coordination with partner agencies that residents may encounter through housing services and local support networks.
Anne‑Marie Heil emphasised pride in the workforce and the survivor‑centred approach that underpins the service.
For anyone in Stockport seeking support, or for professionals wanting to learn more about how Stockport Homes Group is delivering its domestic abuse services, the Gold reaccreditation provides a clear signal that those services meet the standards set by the Domestic Abuse Housing Alliance.
