Gateshead Metro station was closed to passengers shortly before 5pm on Tuesday evening after a drainage issue prompted Nexus to carry out essential maintenance between the station concourse and platforms.
What happened and when
The temporary closure, announced on Nexus's X account just before 17:00, meant trains were not stopping at Gateshead for the duration of the work. Inspectors were reported to be on site investigating the problem.
Services and alternatives
To reduce disruption for passengers Nexus introduced ticket acceptance on Go North East bus services between Haymarket and Heworth. Customers were advised to check the Metro Pop app, the Nexus website and the operator's X feed for updates on the station re-opening.
- Station affected: Gateshead Metro station
- Reported issue: drainage between concourse and platforms
- Time noticed: shortly before 17:00 on Tuesday
- Interim measure: ticket acceptance on Go North East buses between Haymarket and Heworth
"Gateshead station is temporarily closed. This is while we conduct some essential maintenance between the concourse and the platforms."
Local impact
The closure occurred during the evening peak, a period when many Gateshead residents travel into Newcastle, across Tyneside or commute home from workplaces. Even a short disruption at this station can cause knock-on delays on the network and add time and inconvenience for passengers who normally board or alight at Gateshead.
Passengers using the station were asked to follow the operator's online channels and the Metro Pop app for the latest information. Nexus apologised for the inconvenience and said inspectors were continuing investigations to identify the full extent of the drainage problem and to determine when normal services could resume.
| Detail | Information |
|---|---|
| Station | Gateshead |
| Issue | Drainage between concourse and platforms |
| Alternative travel | Go North East buses accepted between Haymarket and Heworth |
| Operators involved | Nexus and Go North East |
Further updates will be published by Nexus via their usual channels. Commuters planning to travel through Gateshead this evening should allow extra time and consider alternative routes if possible.
