Households across parts of Mid and East Devon are now subject to a temporary hosepipe ban as water demand surges during the latest spell of very hot, dry weather. The restrictions, introduced from midday on Tuesday 14 July, apply with immediate effect and cover activities such as watering gardens and filling paddling pools.
Where the restrictions apply
South West Water has brought in measures in response to what it describes as
"exceptionally high levels of demand in the area"following two intense heatwaves in recent weeks. The company says daily demand in the affected network has risen by about 5.4 million litres.
| Affected towns/areas |
|---|
| Tiverton |
| Cullompton |
| Bampton |
| Honiton |
| Dunkeswell |
| Axminster |
| Lyme Regis |
| South Molton |
What you can and cannot do
The company is urging customers to follow the rules straight away to safeguard supplies during the ongoing hot spell. The restrictions cover anything connected to the mains water supply and include:
- No hosepipes or sprinklers for gardens or lawns
- No pressure washers or irrigation systems attached to the mains
- No hosepipe use for washing cars, patios or boats
- No filling of swimming or paddling pools from the mains via hosepipe
Use of alternative sources such as water butts or other recycled water storage is not restricted by the ban.
Exemptions and support
There are specific exemptions for customers whose circumstances mean they need to use a hosepipe. These include individuals with medical needs or a disability, people who hold a Blue Badge, those listed on South West Water’s Priority Services Register, or receiving support via a WaterSure tariff. Use may also be permitted where necessary to protect human health and safety or for animal welfare.
Residents who believe they qualify should check eligibility details with the company and, where relevant, ensure they are registered on the appropriate support scheme.
Heat-related health advice
The UK Health Security Agency has a yellow heat health warning in place for the South West until 9pm on Friday 17 July. The alert signals possible pressure on health and social care services, with an increased risk of heat-related illness and mortality, particularly among older people and those with underlying conditions.
With the Met Office noting that UK temperatures have reached 35C or higher in May, June and July in the same year for the first time on record, local services are braced for continued demand. Residents are advised to stay hydrated, avoid the hottest part of the day where possible, check on vulnerable neighbours or relatives, and seek medical help if heat illness symptoms emerge.
Why the ban has been introduced
Two successive heatwaves have prompted a marked rise in consumption as people try to keep homes and gardens cool. South West Water says the elevated usage is placing significant strain on the local drinking water network, and the temporary restrictions are intended to stabilise supply across the areas listed.
While the company has not set an end date in this notice, it is typical for such measures to remain under review, with updates provided as conditions and demand change. Customers are encouraged to follow any future guidance and to use water wisely.
Practical steps to save water at home
- Use collected rainwater or greywater for plants where safe and appropriate
- Choose a watering can instead of a hose for essential spot watering
- Take shorter showers and turn off taps while brushing teeth
- Delay non-essential car washing and pressure washing
For full details of the restrictions, exemptions and maps of the affected zones, residents should consult South West Water’s customer information channels and local updates.
